Terms of Use


Gosolviana™ · Website Rules

Terms of Use

These Terms of Use govern access to and use of gosolviana.com, including its website features, customer accounts, content, product information, and customer support services.

Last updated: September 18, 2026
Section 01

Website Operator

Gosolviana™ and gosolviana.com are owned and operated by Shanghai Juganditi Network Technology Co., Ltd.

References to “Gosolviana™,” “we,” “us,” or “our” in these Terms refer to the store operator. References to “you” or “your” refer to a website visitor, customer, or other user of the website.

Section 02

Acceptance of These Terms

By accessing or using gosolviana.com, you agree to comply with these Terms of Use and applicable law.

If you do not agree to these Terms, please discontinue use of the website. Purchases are additionally governed by our Terms and Conditions and other applicable store policies.

Section 03

Eligibility

To make a purchase independently, you must be at least 18 years old or have reached the legal age required to enter into a binding agreement in your place of residence.

If you have not reached the applicable legal age, you may use the store only with the involvement and permission of a parent or legal guardian.

Section 04

Permitted Website Use

You may use the website for lawful personal shopping, product research, account management, order-related activity, customer support, and other legitimate activities connected with our services.

A limited, revocable, non-exclusive, and non-transferable permission is granted to access and use the website for these purposes, subject to these Terms.

Section 05

Prohibited Uses

You may not use the website to:

  • Violate applicable laws or regulations.
  • Commit fraud or submit false or misleading information.
  • Attempt unauthorized access to systems, accounts, or data.
  • Introduce malware, malicious code, or harmful technology.
  • Interfere with website security, availability, or operation.
  • Use automated tools to scrape or collect website information without authorization.
  • Collect another person’s information unlawfully.
  • Infringe intellectual property, privacy, publicity, or other legal rights.
  • Misrepresent your identity or relationship with Gosolviana™.
  • Use website content or services for unauthorized commercial activity.

We may restrict website access, suspend an account, cancel an affected order, or take other reasonable action if prohibited activity is identified.

Section 06

Intellectual Property

The Gosolviana™ name, branding, product presentation, website design, graphics, photographs, text, videos, logos, original lighting concepts, drawings, product designs, and other original website content are owned by, licensed to, or lawfully used by the store operator.

Protected website content may not be copied, reproduced, modified, republished, distributed, sold, manufactured, imitated, or commercially exploited without appropriate authorization, except where applicable law permits such use.

Nothing on the website transfers ownership of our intellectual property or the intellectual property of a third party to a user.

Where protected by applicable law, users may not reproduce, manufacture, imitate, reverse-engineer for commercial copying, or commercially exploit Gosolviana™ original product concepts, drawings, product designs, or distinctive design presentations without authorization.

Section 07

Accounts & Information Accuracy

Where customer account or checkout features are available, you are responsible for providing current, complete, and accurate information.

If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for activity conducted through your account to the extent permitted by applicable law.

Please notify us promptly if you believe your account or order information has been accessed or used without authorization.

Section 08

Customer Reviews & Content

If the website allows reviews, photographs, comments, questions, or other customer submissions, you are responsible for ensuring that your content is accurate, lawful, and does not violate another person’s rights.

By voluntarily submitting content for publication, you grant Gosolviana™ a non-exclusive, worldwide, royalty-free license to host, reproduce, display, and use that content in connection with operating, improving, and promoting the store, subject to applicable law and our Privacy Policy.

We may decline, moderate, or remove content that is unlawful, fraudulent, threatening, abusive, misleading, infringing, contains sensitive personal information, or is unrelated to the relevant product or service.

Section 09

Product Information

We make reasonable efforts to present website content and product information accurately. However, colors and lighting appearance may vary because of photography, ambient lighting, screen settings, display calibration, and viewing environment.

Gosolviana™ focuses on thoughtfully designed home lighting, including ceramic table lamps, travertine table lamps, glass table lamps, fabric shade table lamps, and modern decorative lighting fixtures. Product descriptions may include information about dimensions, weight, materials, finishes, shade construction, lighting features, and intended use.

Product variation notice: Gosolviana™ offers lighting products made with materials such as ceramic, travertine, glass, fabric, metal, and other decorative finishes. Minor differences in natural stone veining, ceramic texture, glass tone, fabric texture, finish, dimensions, weight, or handmade details may occur. These characteristics are not necessarily defects.

Product information may be corrected or updated if an error, inaccuracy, or omission is identified.

Section 10

Informational Content

Gosolviana™ products are designed primarily for residential decorative and functional lighting use, depending on the specific product.

Product descriptions, design information, lighting suggestions, care guidance, and other website content are provided for general informational purposes. Such information does not guarantee any particular result beyond the product specifications and features expressly described on the applicable product page.

Website content is not intended to replace legal, electrical, building, or other qualified professional advice where such advice is required.

Section 11

Third-Party Services & Links

Gosolviana.com uses Shopify and may rely on third-party payment, fulfillment, shipping, analytics, customer-service, communication, security, and advertising providers.

The website may contain links to third-party websites or services. Third-party content, availability, products, services, security, and privacy practices may be governed by their own terms and policies.

A third-party link does not necessarily indicate that Gosolviana™ controls or endorses every aspect of that third party’s website or service.

Section 12

Website Availability

We may update, maintain, modify, restrict, suspend, or discontinue portions of the website where reasonably necessary.

Temporary interruptions may occur because of maintenance, technical problems, security issues, provider outages, system updates, or circumstances outside our reasonable control.

We do not guarantee that every website feature will always be available, uninterrupted, or free from errors.

Section 13

Website Security

We use reasonable measures intended to support website and information security. However, no website, electronic communication, or online transmission method can be guaranteed to be completely secure.

You are responsible for using reasonable precautions when accessing the website and for protecting your device, account credentials, and personal information.

Section 14

Purchase Policies

Purchases submitted through gosolviana.com are additionally governed by the following policies:

If a provision specifically concerning a purchase conflicts with a more general website-use provision, the applicable purchase policy will govern that transaction to the extent permitted by law.

Section 15

Product Use & Safety

Gosolviana™ products are designed for residential decorative and functional lighting use, depending on the specific product.

Use each lighting product only as described in its product listing, care instructions, specifications, and any included installation or safety instructions.

Lighting safety: Do not use a product if it is visibly damaged, has damaged wiring or electrical components, or appears unsafe. Disconnect power before installation, cleaning, or maintenance where applicable, and follow the applicable product instructions.
  • Place table lamps and other freestanding lighting products on stable, level surfaces.
  • Install lighting fixtures according to the applicable product instructions and ensure that electrical connections are handled appropriately.
  • Keep electrical components away from water unless the product is specifically designed for use in such conditions.
  • Handle ceramic, travertine, glass, and fabric components with care, as certain materials may be fragile, heavy, or susceptible to damage.
  • Keep lighting products away from unstable edges and areas where small children or pets could knock them over or access electrical components.

If a lighting product arrives with visible electrical damage, do not connect or use it. Contact Gosolviana™ customer support before installation or use.

Section 16

Disclaimers & Liability

To the extent permitted by applicable law, the website and its general informational content are provided without warranties beyond those expressly stated or legally required.

To the fullest extent permitted by applicable law, we are not liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising solely from access to or use of the website.

Nothing in these Terms excludes or limits rights, remedies, warranties, or liabilities that applicable law does not permit to be excluded or limited.

Section 17

Applicable Law & Disputes

These Terms of Use are subject to applicable law, including any mandatory consumer rights that apply based on the user’s location or relevant circumstances.

If a dispute arises, we encourage you to contact customer support first so that the matter can be reviewed and the parties can attempt to reach a resolution in good faith.

Section 18

Updates to These Terms

We may update these Terms of Use when our website, technology, services, business practices, or applicable requirements change.

The current version will be published on this page with an updated revision date. Continued website use after an update is subject to the version then in effect, to the extent permitted by applicable law.

Have a website-use question?

Contact Gosolviana™ customer support. We aim to respond within 24 hours.

Contact Customer Support
Company Details

Contact & Business Information

Gosolviana™
Brand Name Gosolviana™
Legal Company Name Shanghai Juganditi Network Technology Co., Ltd.
Owner Kuang Shuqing
Business Address 2nd Floor, Building 1, No. 84 Sanlin Road, Pudong New Area, Shanghai
Customer Support Email service@gosolviana.com
Customer Support Phone +86 152-3685-3262
Support Response Within 24 hours