Terms of Use
Terms of Use
These Terms of Use govern access to and use of gosolviana.com, including its website features, customer accounts, content, product information, and customer support services.
Website Operator
Gosolviana™ and gosolviana.com are owned and operated by Shanghai Juganditi Network Technology Co., Ltd.
References to “Gosolviana™,” “we,” “us,” or “our” in these Terms refer to the store operator. References to “you” or “your” refer to a website visitor, customer, or other user of the website.
Acceptance of These Terms
By accessing or using gosolviana.com, you agree to comply with these Terms of Use and applicable law.
If you do not agree to these Terms, please discontinue use of the website. Purchases are additionally governed by our Terms and Conditions and other applicable store policies.
Eligibility
To make a purchase independently, you must be at least 18 years old or have reached the legal age required to enter into a binding agreement in your place of residence.
If you have not reached the applicable legal age, you may use the store only with the involvement and permission of a parent or legal guardian.
Permitted Website Use
You may use the website for lawful personal shopping, product research, account management, order-related activity, customer support, and other legitimate activities connected with our services.
A limited, revocable, non-exclusive, and non-transferable permission is granted to access and use the website for these purposes, subject to these Terms.
Prohibited Uses
You may not use the website to:
- Violate applicable laws or regulations.
- Commit fraud or submit false or misleading information.
- Attempt unauthorized access to systems, accounts, or data.
- Introduce malware, malicious code, or harmful technology.
- Interfere with website security, availability, or operation.
- Use automated tools to scrape or collect website information without authorization.
- Collect another person’s information unlawfully.
- Infringe intellectual property, privacy, publicity, or other legal rights.
- Misrepresent your identity or relationship with Gosolviana™.
- Use website content or services for unauthorized commercial activity.
We may restrict website access, suspend an account, cancel an affected order, or take other reasonable action if prohibited activity is identified.
Intellectual Property
The Gosolviana™ name, branding, product presentation, website design, graphics, photographs, text, videos, logos, original lighting concepts, drawings, product designs, and other original website content are owned by, licensed to, or lawfully used by the store operator.
Protected website content may not be copied, reproduced, modified, republished, distributed, sold, manufactured, imitated, or commercially exploited without appropriate authorization, except where applicable law permits such use.
Nothing on the website transfers ownership of our intellectual property or the intellectual property of a third party to a user.
Where protected by applicable law, users may not reproduce, manufacture, imitate, reverse-engineer for commercial copying, or commercially exploit Gosolviana™ original product concepts, drawings, product designs, or distinctive design presentations without authorization.
Accounts & Information Accuracy
Where customer account or checkout features are available, you are responsible for providing current, complete, and accurate information.
If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for activity conducted through your account to the extent permitted by applicable law.
Please notify us promptly if you believe your account or order information has been accessed or used without authorization.
Customer Reviews & Content
If the website allows reviews, photographs, comments, questions, or other customer submissions, you are responsible for ensuring that your content is accurate, lawful, and does not violate another person’s rights.
By voluntarily submitting content for publication, you grant Gosolviana™ a non-exclusive, worldwide, royalty-free license to host, reproduce, display, and use that content in connection with operating, improving, and promoting the store, subject to applicable law and our Privacy Policy.
We may decline, moderate, or remove content that is unlawful, fraudulent, threatening, abusive, misleading, infringing, contains sensitive personal information, or is unrelated to the relevant product or service.
Product Information
We make reasonable efforts to present website content and product information accurately. However, colors and lighting appearance may vary because of photography, ambient lighting, screen settings, display calibration, and viewing environment.
Gosolviana™ focuses on thoughtfully designed home lighting, including ceramic table lamps, travertine table lamps, glass table lamps, fabric shade table lamps, and modern decorative lighting fixtures. Product descriptions may include information about dimensions, weight, materials, finishes, shade construction, lighting features, and intended use.
Product information may be corrected or updated if an error, inaccuracy, or omission is identified.
Informational Content
Gosolviana™ products are designed primarily for residential decorative and functional lighting use, depending on the specific product.
Product descriptions, design information, lighting suggestions, care guidance, and other website content are provided for general informational purposes. Such information does not guarantee any particular result beyond the product specifications and features expressly described on the applicable product page.
Website content is not intended to replace legal, electrical, building, or other qualified professional advice where such advice is required.
Third-Party Services & Links
Gosolviana.com uses Shopify and may rely on third-party payment, fulfillment, shipping, analytics, customer-service, communication, security, and advertising providers.
The website may contain links to third-party websites or services. Third-party content, availability, products, services, security, and privacy practices may be governed by their own terms and policies.
A third-party link does not necessarily indicate that Gosolviana™ controls or endorses every aspect of that third party’s website or service.
Website Availability
We may update, maintain, modify, restrict, suspend, or discontinue portions of the website where reasonably necessary.
Temporary interruptions may occur because of maintenance, technical problems, security issues, provider outages, system updates, or circumstances outside our reasonable control.
We do not guarantee that every website feature will always be available, uninterrupted, or free from errors.
Website Security
We use reasonable measures intended to support website and information security. However, no website, electronic communication, or online transmission method can be guaranteed to be completely secure.
You are responsible for using reasonable precautions when accessing the website and for protecting your device, account credentials, and personal information.
Purchase Policies
Purchases submitted through gosolviana.com are additionally governed by the following policies:
If a provision specifically concerning a purchase conflicts with a more general website-use provision, the applicable purchase policy will govern that transaction to the extent permitted by law.
Product Use & Safety
Gosolviana™ products are designed for residential decorative and functional lighting use, depending on the specific product.
Use each lighting product only as described in its product listing, care instructions, specifications, and any included installation or safety instructions.
- Place table lamps and other freestanding lighting products on stable, level surfaces.
- Install lighting fixtures according to the applicable product instructions and ensure that electrical connections are handled appropriately.
- Keep electrical components away from water unless the product is specifically designed for use in such conditions.
- Handle ceramic, travertine, glass, and fabric components with care, as certain materials may be fragile, heavy, or susceptible to damage.
- Keep lighting products away from unstable edges and areas where small children or pets could knock them over or access electrical components.
If a lighting product arrives with visible electrical damage, do not connect or use it. Contact Gosolviana™ customer support before installation or use.
Disclaimers & Liability
To the extent permitted by applicable law, the website and its general informational content are provided without warranties beyond those expressly stated or legally required.
To the fullest extent permitted by applicable law, we are not liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising solely from access to or use of the website.
Nothing in these Terms excludes or limits rights, remedies, warranties, or liabilities that applicable law does not permit to be excluded or limited.
Applicable Law & Disputes
These Terms of Use are subject to applicable law, including any mandatory consumer rights that apply based on the user’s location or relevant circumstances.
If a dispute arises, we encourage you to contact customer support first so that the matter can be reviewed and the parties can attempt to reach a resolution in good faith.
Updates to These Terms
We may update these Terms of Use when our website, technology, services, business practices, or applicable requirements change.
The current version will be published on this page with an updated revision date. Continued website use after an update is subject to the version then in effect, to the extent permitted by applicable law.
Have a website-use question?
Contact Gosolviana™ customer support. We aim to respond within 24 hours.